Faq

When will my in-stock order ship?

All in-stock orders will ship 24-48 hours after they are placed.

How to track my Pre-Order?

All pre-orders will have a timeframe in which we expect them to be shipped, we will post updates on any changes to these timeframes as often as possible. If you have a question about your preorder please email us OuterBanksSmockingCo@gmail.com.

Are my items returnable?

Due to the custom nature of our products all sales are final and non-refundable. If an error occurs due to an error on our, or our manufactures part, please contact us within 5 days of receiving your shipment.